SURVIVR’s Appearance in the Wall Street Journal

Today, the Wall Street Journal’s ‘The Future of Everything’ podcast released their latest episode called “Technology Helps Train Police Officers.” In this 25-minute episode, producer Janet Babin explores the latest developments in police training, especially in the context of recent police incidents and protests.

You’ll hear expert voices from places such as LAPD, Axon, and Colleyville PD on how and why technologies such as VR are being implemented into police training. And, as this post’s title implies, you’ll also hear SURVIVR featured as one of the more advanced VR companies in this space – starting at the 6:38 mark.

Feel free to access the full episode here.

On the Passing of George Floyd – A Heavy Path to Tread

It has been a tragic week with the passing of George Floyd. I am saddened by the actions of the officers involved and the resulting chaos nationwide.

People are furious. We all want accountability, reasonable practices, and equal treatment from our law enforcement. No personal characteristics or intrinsic traits, including race, should sway the manner at which law enforcement responds to a call for service.

We all want justice for George Floyd and the victims before him. This rage has been made apparent by the recent protests and riots. Now, I’ve given the violent riots a lot of thought, and while I generally don’t condone them on a high level, I’ve decided to open my mind and refrain from condemning them in this context. It’s true that I’ve been a longtime supporter of law enforcement, and I still insist that honorable officers don’t have nearly the same level of exposure from the media as those who have done wrong. However, I also realize that these riots come after multiple peaceful attempts at advocating for justice and change. “A riot is the language of the unheard,” as Martin Luther King Jr. stated.

Furthermore, I see that this fight transcends individual officers. Evil and wrongdoing exist within every profession and demographic, including law enforcement. But even with our honorable officers working hard to protect and serve their communities, this will not be sufficient until we see change at an institutional scope. This is why communities are rallying against “systemic” policies, actions, and cultures that are fundamentally biased and broken.

All that said, I hope that these protests are a first step towards unity, not widened division. We need to increase transparent communication and collaboration between us, our police, and our government leaders. We need to push for better standards and consistency in law enforcement recruiting, training, performance evaluations, accountability, and leadership. This will require all sides to approach one another with an open mind. Law enforcement, governments, and even the justice system must be willing to embrace real progress instead of hanging onto a sunk cost fallacy. Only then can we begin to see change and slowly mend the everlasting broken trust in our communities.

Is this going to happen overnight? I doubt it, although the widespread protests have served as a highly effective wake-up call to law enforcement. I am also encouraged by the exemplary police officers and leaders whom I’ve met and worked with during my time at SURVIVR. These officers truly strive to make their communities safer and more prosperous from the day that they took their Law Enforcement Oath of Honor. These are the officers who set such a high standard of altruistic law enforcement and community policing that deserves to be followed by the industry.

We have yet another long and emotional road ahead of us. I look forward to the day that our communities can stand with their police not as enemies, but as allies. There is much listening and action that must be done to get there, but I am grateful to be on the forefront of public safety solutions with SURVIVR.

Our Techstars Experience

Words cannot describe how much Techstars Austin has changed my life.

Since December 2, I’ve drank from the biggest firehose that I’ve ever experienced. The phenomenal staff and mentors took everything that I thought I knew going in, tore it apart (along with my soul), and reconstructed it into a completely new perspective of building a company.

On a super high level, the program consisted of 3 thematic months: KPIs (key performance indicators), execution, and pitching.

The first month taught me how to build a data-driven company. Techstars’ world-class workshops drilled into me advanced enterprise metrics, product-market fit, and financial modeling, especially how all of those topics are inherently interwoven. Then they threw me into a 2-week ‘Mentor Madness’ where I had about 20 back-to-back mentor meetings each day. I had never been more exhausted, yet enlightened and inspired, from speed mentoring.

Following a much-needed winter “break,” the second month consisted of more heads-down work. Each of the 10 companies focused on executing their goals using their newfound knowledge and mentors. Our top priority was rebuilding and accelerating our sales operations, so there was a fair amount of travel during this time.

Finally, the third month shifted to preparing for Demo Day, where the 10 companies deliver a 3-4 minute pitch to hundreds of supporters and investors. Everyone’s pitch changed dramatically several times each week, which the staff guaranteed would be incredibly frustrating (they were correct).

After weeks of agonizing stress, we finally emerged. On March 4, we concluded the Techstars program with our Demo Day pitch, which you can view here.

Throughout the program, there were some constant themes. Mentorship was always emphasized, and the staff blew it out of the park with their selection of mentors this year.

Cohort bonding was also huge. Unlike with other major accelerators, there are only 10 companies per Techstars cohort. Each of our needs are understood intimately by the staff and one another. As we held weekly standups, workshops, working sessions, happy hours, city outings, and dinners, we became more than just a cohort. We became a family.

After Demo Day, we celebrated at a karaoke bar all night. It was probably the closest I’ve ever been to losing my voice! The following week, we engaged in Investor Week: a bunch of speed-pitching with curated investors from across the nation. Then, that was it.

It was a bittersweet ending to one of the most impactful periods of my entire life. I miss everyone and the daily banter, struggles, and ferocity that we shared in the trenches. Just reminiscing upon those times makes me yearn to relive the past.

Now, with that said, once you get into Techstars, you become a Techstars founder/alum for life. I still keep in touch with everyone weekly, even with remote happy hours (we’ll take any excuse to drink together).

To my Techstars friends, mentors, and colleagues, thank you for pushing me past my limits. I had the time of my life and improved my ability to run a company by orders of magnitude. I can’t wait until the day that we reunite in person, and reengage the Techstars ecosystem as the next wave of mentors.

Competing at GSEA U.S. National Finals

Earlier this week, I represented the City of Dallas at the U.S. National Finals of the Global Student Entrepreneur Awards (GSEA) competition. This year, the competition was held at Startup Grind in Redwood City, California.

This is the latest in my long series of competitions, and the competitors seriously made me fight for it. They are the 30 1st place student entrepreneurs from the regional GSEA competitions across the U.S. As the staff liked to note, “This is a room of winners.”

One of my favorite aspects of competitions is the diversity of leaders and businesses that they expose me to. Off the top of my head, I recall businesses involving a Vietnamese coffee brand, incentive awards for undistracted driving, animations for conflict mediation, tech-based company swag, and improved medical IV equipment.

Two entrepreneurs stuck out the most to me: Rachel Zietz of Gladiator Lacrosse (she started her company at 13 and appeared on Shark Tank at 15) and Mandeep Patel of ElecTrip (who went on to win 1st). I’d be lying if I said that I wasn’t intimidated at all during the competition.

This competition was unique in that it emphasizes the entrepreneur more than the business. Thus, I had to reflect on my personal journey, challenges, drivers, and goals. It’s not often that I think deeply about myself, so this was a personal learning experience, as well.

At the end of the day, I advanced to top 5 finals and pitched again, taking home 2nd in the U.S. Even better, Mandeep (1st) represented Houston and Austin, so Texas dominated this year. Don’t mess with Texas, y’all.

Act in Days; Think in Decades

This New Year’s post is dedicated to a quote by Bill Gates that has kept me going in even the toughest patches:

“Most people overestimate what they can do in one year and underestimate what they can do in ten years.”

I’m not usually big on quotes, but this one has a profound truth to it. One of which is: humans tend to be incredibly short-sighted.

Most of us think and act only in the now. We get so caught up in the issues of the present that we lose sight of the long-term vision. Therefore, while dealing with today is still important, we fail to optimize for future growth and possibilities.

Let’s break down the quote into its two core components:

“Most people overestimate what they can do in one year...

Many New Year’s resolutions turn into dust because people lack the commitment to fulfill them. I believe that this is often caused by:

A fixation on living the dreamy end result now, rather than the journey and discipline required to accomplish it. Which leads to…
A set of flawed assumptions and goals for that journey. Which leads to…
A sharp drop in morale when that misalignment becomes apparent.

Easy example: going to the gym. I dread going to the gym at the start of a year (or semester back in college) because it’s always overpacked. However, I always find solace in knowing that the crowd will inevitably shrink within a few months.

Why? Because:

Most new people only focus on the outcome of being ripped now, so…
They expect such results in an unreasonable timeframe and misunderstand the necessary steps to get there, so…
They ultimately become discouraged when the work outweighs the lack of instant gratification.

This leads us to the final part of the quote:

...and underestimate what they can do in ten years.”

It’s so much more tempting to quit when we don’t adopt a long-term growth mindset. Those who do adopt one can appreciate that the early stages are full of rough patches and uncertainty.

But they also grasp the concept of compounding returns unlike the quitters, who either think that progress will forever be dismal or are too impatient for the trench of disillusionment.

Moral of the story: while we act in the now, we must think in the distant future. Imagine where you want to be in the next 10+ years, and THEN trace back to methodically deduce appropriate goals for the next day, week, month, year, and so-on.

You may not look like the Hulk by the end of this year, and that’s not the end of the world. Your actions will continue to build on one another.

In the meantime, what did you learn? How did you grow? Keep taking it one step at a time, and over time you can look back to see your results compound. Now those are rewards that are worth reaping.

SURVIVR Accepted Into Techstars Austin 2020

There are certain days that will forever change your life, and today is one of mine. I’ve had to keep this confidential for a while, but I’m incredibly proud to announce that SURVIVR has been accepted into Techstars in Austin!

For those who aren’t familiar, Techstars is widely recognized as one of the world’s top startup accelerators. Think of it as an insanely intense business bootcamp with an investment fund attached.

Another analogy is—it’s like getting into Harvard or Stanford for college. In fact, the acceptance rate for Techstars is even lower! Typically <1% compared to 4–5% for those colleges.

After a multi-month interview process, we finally advanced to the top 10 of over 1000 companies that applied (across 40 countries!). The support that we’ve received has been overwhelming, and I can’t thank the Techstars Austin team enough for backing us.

And of course, a shoutout to the other 9 companies in the 2020 cohort: 8base, Aquifer Motion, Binaize, Boutiq, Crave Retail, EarBuds, Homebuyer, Jolly, and Propertymate.

This also means that I’ve moved to Austin for the time being (hopefully staying after too, but we’ll see). This magical city has impacted my life in so many ways and I’m beyond grateful to be a part of the community. Here’s to a new chapter.

SURVIVR Awarded U.S. Air Force SBIR Phase I Grant

It is my pleasure to announce that SURVIVR has been awarded a Small Business Innovation Research (SBIR) Phase I grant by the United States Air Force! This Phase I grant will be used to adapt our VR police scenarios to train Air Force security forces.

Phase I comes with several important goals. First, we are tasked with performing customer discovery by demoing to and interviewing relevant Air Force and Department of Defense stakeholders. Second, we will use our findings to 1) validate the need, 2) identify success metrics, and 3) create a comprehensive action plan for our Phase II application.

The SBIR solicitation that we applied to is titled: “Open Call for Innovative Defense-Related Dual-Purpose Technologies/Solutions with a Clear Air Force Stakeholder Need.” The purpose of this solicitation is “to explore [Innovative Defense-Related Dual-Purpose Technologies] that may fall outside the Air Force’s current fields of focus but that may be useful to the US Air Force.”

The Air Force has also commented regarding this solicitation: “AFRL and AFWERX have partnered to streamline the Small Business Innovation Research process in an attempt to speed up the experience, broaden the pool of potential applicants and decrease bureaucratic overhead. Beginning in SBIR 18.2, and now in 19.2, the Air Force has begun offering ‘Special’ SBIR topics that are faster, leaner and open to a broader range of innovations.”

The best part is: we already know that our product is useful to the Air Force. Not only has the Air Force chosen “Immersive Training Solutions” to be one of their Open Topic Technology Focus Areas, but also they have a stakeholder who declared a need specifically for “VR/AR Emergency Response Training.”

All-in-all, the SBIR program is highly selective and we are grateful for the Air Force to be putting us on a path to train military first responders. We look forward to collaborating with the Air Force and Department of Defense to improve public safety training at the federal level.

SURVIVR Accepted Into MassChallenge Texas 2019

Now that graduation’s over, what’s next? Well, I’m excited to announce that SURVIVR has been accepted into our first accelerator: MassChallenge Texas at Austin!

We are proud to be in the top 10.7% of nearly 700 applicants this year, across 5 countries and 14 U.S. states. This is a great way for our company to get additional mentorship and exposure.

MassChallenge is a global organization with accelerators in Boston, Israel, Mexico, Rhode Island, Switzerland, and Texas. Their mission is to strengthen the global innovation ecosystem by accelerating high-potential startups across all industries, from anywhere in the world for zero-equity taken. So far, they have accelerated 1975 startups, which have raised over $4.3B in funding, generated over $2.5B in revenue, and created over 121K jobs.

With MC’s resources and world-class mentor, investor, and corporate network, we look forward to taking our company to new heights. Stay tuned!

Receiving the Texas Business Hall of Fame Scholarship

Recently, I was informed that I became one of the UT Dallas recipients of the 2018 Texas Business Hall of Fame (TBHF) scholarship.

Background: The TBHF Foundation was founded in 1982 to honor Texas’ foremost past and present business leaders and inspire the leaders of the future. A major part of their contributions goes to an annual scholarship fund for students at participating Texas universities. This could be used to help pay for school or anything that the students decide. In my case, I’m using this scholarship to support Immosis’ operations.

The TBHF Scholarship goes a bit back for me. The process takes several months and includes a thorough application, campus interview, and director interview, in which you need to be selected to advance to each stage. The first time that I applied was last year as I was wrapping up sophomore year.

That year, I managed to make it to the final director interview despite being new to entrepreneurship. At UT Dallas, there are 9 finalists and 3 of those ultimately become recipients.

But unfortunately, I did not become one of the 3 recipients.

However, one of the things that hustling has taught me is that persistence pays off. This year was the final year that I was eligible to apply, and I figured that if I could advance to finals the year before, I could do it again this year.

So I did just that. It was funny because all of the campus interviewers recognized me from the previous year and we had a very pleasant interview. And the final interviewers included the Executive Director of the TBHF herself.

I was actually fairly nervous, which is atypical since I’m usually calm during interviews. But to my (pleasant) surprise, I received the congratulatory email a month later.

This award means a lot to me not just because of the money, but also because of what the TBHF represents. Since I’ve received a ton of help from our gracious mentors and advisors, I’m very passionate about helping upcoming entrepreneurs. This scholarship embodies the values that I have held dearly throughout my journey and I look forward to helping the TBHF promote their values of integrity, leadership, and entrepreneurship.

UPDATE (Nov 2018): Got some pics from the TBHF Induction Dinner. Can confirm it was a blast.

One Year Anniversary at Immosis – Lessons Learned

I’m sitting in my office/bedroom as the clock strikes midnight. It’s now December 15, 2017, which marks the one year anniversary of Immosis LLC. I met my co-founder and CTO, Marwan, shortly before this day of last year, but it was on the 15th that we solidified our commitment with an operating agreement.

If you also factor in the Artificial Intelligence Society and Virtual Reality Society (educational organizations that I founded before Immosis), that makes for 1.5 years of learning how to be an entrepreneur.

I still have much to learn, but with help from my gracious mentors along the way, I’ve learned a LOT during these past 1.5 years. As a way to express my gratitude, I’d like to share my lessons learned here for anyone who’s reading.

Here’s a summary of what I’ve learned so far as a first-time entrepreneur:

1) Every business is different

Many times when someone asks a business question hoping to get a straightforward answer in response, the response will be “it depends”. There may be patterns or past data from similar businesses to extrapolate or draw conclusions from, but generalizations won’t cover every detail. Not only that, but advisors may also give you conflicting advice.

So at the end of the day, it’s on you to use your best judgment when making decisions. Advisors will inform and suggest, but you decide. This is one of the more ambiguous and scary parts of entrepreneurship, but I believe that the varying intricacies of every business make entrepreneurship one of the most exciting open problems to solve.

2) A Players hire A Players; B Players hire C Players

A company is only as good as the people behind it. Therefore, be patient and diligent when recruiting. Startups move quickly, but that doesn’t mean that you should rush the recruiting process. A hiring mistake can be very expensive to fix on multiple dimensions (e.g. a toxic employee can destroy the morale of your team).

A good practice is to hire performers who are better than you. When you have a startup, you’re not in the business of adding mediocre performers to your foundation. Hire A Players whom you can trust and empower them to push your organization to new heights.

3) The 4 C’s of Co-founders

This one’s from my close mentor Bryan and his colleague Chris. When approaching and vetting co-founders, treat it like a marriage because you’re going to spend a LOT of time doing very important things with those people. And if it doesn’t work out, separating is going to be a messy and expensive process.

The 4 C’s of Co-founders is a framework that Bryan and Chris proposed for evaluating potential co-founders:

Character – This comes first because an individual who doesn’t share your core values (e.g. integrity) will not fit in the culture that you’re trying to build. It’s not scalable. They’re only going to drag it down along with your team and resources.
Commitment – It could take your company years to breakeven. And who knows what obstacles and changes you’ll encounter as a team along the way. Are your co-founders prepared to give it their all until the end?
Communication – A startup’s greatest advantage over larger competitors is speed. You cannot outrun your competitors and smoothly manage operations without proper communication from your team on a regular basis.
Competency – This comes last because it’s the most obvious prerequisite to check for.

Don’t compromise with the 4 C’s. You and your co-founder(s) MUST be compatible if your startup is going to succeed.

4) Get mentors ASAP

I’ve been fortunate enough to meet and learn from countless mentors with incredible track records. Among them are investors and successful entrepreneurs. There is no doubt in my mind that Immosis wouldn’t be where it’s at now without their help.

You will learn much more at a faster pace with the help of mentors. You don’t even have to be doing a startup to benefit. Figure out your goals, find people in your area with relevant experience, and send them a message with a coffee invite. Every person you talk to will have a different background, and will thus broaden your perspective further than you thought possible.

5) You’re going to pivot, possibly many times

According to the Powership Group, it takes an average of 58 new product ideas to get to 1 successful product, and 66% of startups change their original plans drastically.

So if you’re finding that your first (or second, or third…) plan isn’t working the way you intended, it’s probably not the end of the world. Figure out what went wrong, and use that feedback to guide you to your next plan of action. This leads us to…

6) Adopt the Lean Startup methodology

Pioneered by Eric Ries, the Lean Startup methodology insists that the key to survival is to iterate enough times before running out of resources. If you don’t iterate, you could be falling for the classic mistake of burning all your resources on developing a product that nobody wants to pay for.

The lesson to learn here is that very little learning happens during product development. So instead, prioritize release and market feedback. The market may respond by purchasing your product in large quantities or telling you that they wouldn’t throw down a credit card for it (chances are, it’s going to be the latter). That’s when you know it’s time to iterate.

Another way to look at this is, don’t worry about making your early product the prettiest on the market with “multi-target” features that span social media integration and decked-out customization. Focus on the 20% of the features that deliver 80% of your differentiated value proposition. Be disciplined about filtering the core features from the luxuries because if the core features don’t sell, it’s time to iterate.

7) Don’t let the bozos drag you down

This is a quote by Guy Kawasaki, one of my personal icons. Entrepreneurship is tough. You’re breaking away from the traditional path that society sets to accomplish something big on your own. And along the way, there will be people who try to discourage you.

Don’t let the negativity phase you. Continue focusing on the priorities at hand, which are building and selling your product. Otherwise, you’re going to give up, and I wouldn’t like to imagine what today’s world would look like if many of the successful founders had given in to the negativity.

Note: this is not to say that the naysayers are always wrong. In fact, they can be pretty logical at times (e.g. “Stick to a corporate job because that’s safer.”). Also don’t confuse negativity with constructive criticism. The point here is, you should be aware of what’s realistic, but also realize that pursuing a startup can involve some degree of insanity and maybe even delusion. At the end of the day, you should know your vision and business best. Use your judgment, and keep executing on your plan.

8) Force yourself to go to events

This one’s from my mentor Shaz. If you’re being lazy in bed and contemplating whether or not you should attend this networking event coming up, you better get up and go. Shaz found that the majority of times, something good will come out of coming to events.

After attending over 10-15 events in several months, I can confirm his observation. Rule of thumb: you never know who you’ll end up meeting. I’ve casually bumped into investors, executives, potential clients, and experienced professionals interested in joining Immosis by mingling at these events.

I followed up with most of them, and I’m still connected with a good number of those people today. They continue to teach me new things, and I’m currently looking at adding one of them to our team.

9) Be humble

A startup is not an ideal environment to go flaunting your ego everywhere. Leave that by the door as you walk in, because you probably know a lot less than you think you do.

Always be in a learning mindset. Learn from your mentors’ mistakes so you don’t repeat them yourself. Seek advice from people who’ve succeeded in your context.

On the same note, know what you don’t know. How are you going to ask for help if you don’t know what to ask about? For example, I’m a young, first-time CEO. There is a lot that I’m still learning, such as formal business development processes. Since I recognize this gap in my knowledge, I recently reached out to one of my connections (whom I met at an event) who is way more experienced in processes than I am. His feedback and suggestions so far have gotten me much farther than I would be had I ignored this knowledge gap.

Keep learning; stay humble.

10) The world owes you nothing

The last point for today is about your mindset. Success has no emotions attached. It’s binary- you either make it happen or not. So when a problem arises, resist the urge to go on an emotional complaint spree. Don’t curse the world; the world doesn’t care.

Instead, direct your effort towards solving the problem at hand. Figure out what went wrong, why it went wrong, how to fix it, and how to prevent that from happening again. Anything else is a waste of time and energy. Be disciplined enough to put your emotions aside, especially when there’s a team that is investing time and resources into your venture.

At the end of the day, the world owes you nothing. However, it has given you the opportunity to succeed, and it’s on you to make the most of that gift. Progress starts with you, so keep hustling.

It’s now 4:00 AM. I think that’s enough excitement to fit into one blog post (the original list of learnings exceeds 40 items). The rest is sure to come later on!

To my team and mentors, thank you again for pushing and guiding me all this time. The skills and lessons that I’ve learned from you all on this journey have been invaluable. I’m beyond excited for our second year at Immosis!